About our organisation
The Soil Association, formed in 1946, is the only UK charity that works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, support farming innovation, serve healthy food in communities, champion and grow the organic market, and protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.
About the opportunity
We require a highly capable Central Operations Manager to lead the team delivering our FFL Awards Programmes (Schools, Early Years, Served Here, Green Kitchen Standard). We are proud to ensure that 2 million healthy and sustainable meals are served everyday in schools, universities, hospitals and tourist attractions, and have our schemes cited in the recently published National Food Strategy. This role will lead the dynamic team of 7, largely based in Bristol, ensuring excellent customer service, effective quality assurance, data integrity and consistency of delivery. For the Schools and Early Years Award programmes you'll own the development of the programme. This is an exciting time for the development of our FFL portfolio, as we look to align all our programmes to meet our new strategic vision for 2030. Working closely with our business development and service design teams, you'll ensure continuous improvements to keep programmes attractive, engaging and meeting required outcomes.
Commitment to Safeguarding
The Soil Association and FFL are committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults that we work with. In accordance with this commitment we ensure that we follow a thorough and safe recruitment and selection process for all roles that work with children. This includes checking against the Disclosure and Barring Service (DBS) where appropriate. Please note that if you are successful in your application to the role any offer of employment will be subject to a satisfactory DBS check.
You are an experienced operations manager and team leader. You are solutions focused, with the motivation to look for constant improvements and not fazed by changes along the way. Your focus is on delivery, service and quality. With excellent organisational skills and attention to detail, you can also think creatively and come up with new approaches. You will design, develop and implement operating procedures that keep things simple and ensure a smooth user experience for our customers. You will be adept at utilising and adapting our existing IT systems, as well as empowering and supporting the team using them. You’ll need excellent communication skills to manage complex and sometimes challenging conversations with internal and external stakeholders. You will truly believe in the ethos, aims and objectives of the Soil Association and its Food for Life Programmes. Please follow this link below to read the full Job Description for the role.
30 hours per week, permanent contract
Click ‘apply’ to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. Interviews are expected to take place 8th November 2021.
Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email from us to confirm whether they have made it through to the interview stage.
For any queries, please get in touch with email@example.com
Please note we do not accept CVs or Cover Letters.
We know the value of diversity in nature and want it in our organisation. We recognize that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.
Thank you so much for being so interested in our work at the Soil Association.